Our beautiful online store is open 24/7 and we ship items from Monday - Friday. We do not ship orders over the weekend so any orders placed on a Friday will be shipped the following Monday.

New Zealand

NZ Standard Shipping: $8

Rural Shipping: $10

We offer free shipping within New Zealand on all orders over $149. All deliveries within New Zealand are sent using a signature required service. We always try to have your orders packed and sent within 48 hours of placing your order however sometimes this is not possible. Orders place on a Friday will be sent on a Monday. Please allow and extra 1-3 business days for rural addresses. When your order has been collected by our courier you will receive an email with tracking information.

**Please note** During sale periods our orders may take a little longer to pack. We are a small family business and we will aim to get your packages out as quickly as possible. 

International Shipping


We offer three options for shipping to Australia.

Option1: FREE shipping for orders of $250AU.

Option 2: The first option is via NZ/Australia Post. This is a tracked option at a rate of $20 excluding oversized items. 
The standard delivery time is 7-10 business days HOWEVER this service is currently experiencing big delays due to COVID.  This service may take upwards of 28 days in the current climate.

Option 3: DHL Express Courier $35 - (3-5 business days).

All Other Countries

Please select your Country at checkout and your rates will be calculated. We use DHL Express International Courier (7-10 business days). 

Additional Information

Please make sure you enter your shipping address correctly as once it has been received, and your product is dispatched we cannot alter the address, and you will be charged the standard applicable postage rate for us to resend. 

Once your items have been shipped, they become your property and responsibility. If a product arrives damaged, or is misplaced, it is your responsibility to liaise with New Zealand Post or the shipping agent responsible. No refunds or replacements will be given for products missing or damaged in transit. We will however provide you with all the necessary information to make your claim.

When receiving a parcel that maybe torn open, badly crushed etc please be sure to NOTE this when signing for the goods for your own protection and coverage. Signing for a parcel without any notifications effectively confirms it has been received by the consumer in good condition. 

Missing Parcel

Please email us once your parcel is outside of the delivery timeframe from when you received your shipping notification. When you placed your order and selected the shipping option, it stipulates the expected timeframe (or you can email us to check). You need to count business days from the day following your shipping notification. Once the maximum timeframe has passed, your order has possibly gone missing. We will help to lodge a query with the courier company and they will conduct their own investigation this can take up to 48/72 hours. Once confirmed as lost we will be able to offer you a store credit or full refund.